Copyright © 2016 The Laughing Coyote. All rights reserved.

Business Hours:

You can reach us between 10AM-5PM EST. Monday through Friday except for all major holidays. All phone calls and emails received outside of business hours will be responded to the next business day.


Return Policy:

We guarantee your satisfaction or we'll accept unused website ordered (non-custom) items (less shipping charges) for a full refund of the purchase price, on receipt of goods returned within ten (10) days of you receiving your purchase. Call us for return/exchange authorization and include a copy of your invoice with the returned item(s). If the return or exchange is due to our error we'll pay return shipping costs. Returns after ten (10) days, will not be accepted. We cannot accept returns of custom ordered items. For more information about our custom order policy please refer to our "Custom Orders" section below...


Shipping:

We ship your package fully insured via USPS priority mail with delivery in 1-3 business days anywhere in the continental U.S., Hawaii, and Alaska. Everything we ship has delivery confirmation and tracking. 

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How Long Will it Take To Receive My Order?

Because each item is 100% handmade, it takes 1-10 weeks for items ordered through our website to ship. The time frame is dependent on the size of item, amount of beadwork and current orders. For custom orders there is a 2-12 week turnaround time. When your item(s) ship you'll receive an email that includes the tracking information.


Payment:

All transactions are securely processed through PayPal.


Custom Orders:

Custom orders are always welcome! If you did not find what you were looking for feel free to contact us with your ideas.  We cannot accept cancellations, returns, or exchanges of any sort on custom ordered items.


International Orders:

We currently do not accept international orders. 


Wholesale:

​Wholesale is offered only to those officially engaged in the business of reselling items offered by The Laughing Coyote. For more information please call us at 215.353.8065 or email us at: wholesale@thelaughingcoyote.com.


Taxes:

Pennsylvania residents only: 8% for Philadelphia, 7% for Allegheny, and 6% for all other counties.  


What Types of Beadwork Do You Do?

We specialize in lane (lazy) stitch, applique stitch, and loom beadwork. We do not do gourd stitch.